PABX and IP telephony


UIG are authorised resellers of LG-Ericsson, Cisco and Toshiba
telephony solutions

- Key Telephone systems ranging in size from 5 to 500 users.
- PABX and IP Telephony servers ranging in size from 50 to 50000 users.
- Pure IP, Pure TDM or Hybrid systems integrating ISDN, IP, PSTN, Analogue and digital technologies.
- Unified messaging and presence based management.
- Single and multi-site solutions: o Multi-site networking.
o STD long distance toll bypass. o Distributed system presented over multiple sites. o Disaster Recovery in the event of main site failure or WAN failure.
- Physical terminals: o Analogue telephones. o Digital telephone. o IP telephones. o Conference telephones.
o Attendant consoles (Busy lamp field). o Vandal proof, weatherproof outdoor telephones.
- IP soft phones.
- WiFi and DECT cordless systems.
- Mobile phone integration units: o tie corporate mobile phones to corporate telephone system. o Potential to eliminate telephone call charges between corporate telephone system and corporate mobile telephones (if connected to the same fleet plan).
- Contact centre design and implementation: o Inbound. o Outbound. o Predictive diallers.
- Call recording systems.
- Call accounting and call management software packages.
- System management and security suite software. - UIG can maintain the majority of key-systems and PABX telephone systems which have achieved market acceptance in Australia over the past 20 years.
- UIG can supply, install and maintain a range of second hand and refurbished key-system and PABX telephone systems.

iPECS from LG-Ericsson

LG-Ericsson iPECS-LIK is a fully SMB dedicated pure IP communications system without compromising well trained voice features. Single infrastructure of iPECS-LIK helps customers tailor made deployment. Every single component of LIK can be installed on the network without geographical limitation and can be managed by single point of web administration. Based on the transparent infrastructure, LIK also supports system redundancy, local survivability and scalability.

Customers can also save operational expenditure by having intelligent solution offering. Distributed architecture enables remote G/W functionality so that users' can keep their phone bills as light as possible. LIK also provides SIP trunking, T.38 functionality and single infrastructure management for further cost saving. LIK supports wide range of productivity enhancing applications integration such as Unified Communications, Mobility, Built in
Voice mail and UMS.

Unified Communications solutions from Cisco

Cisco helps you collaborate by bringing together your phone, email, text, conferencing, and video, making you more productive. A Cisco Small Business Communications solution offers:

A better way to communicate. Access information and communicate from anywhere, using any device, on any network.
An easy way to bring people together. Need to call an urgent meeting? Quickly find out who's available and the best way to reach them—before you even pick up the phone.
Phones and applications that work together. Link your customer relationship management (CRM) system or other applications—healthcare, insurance, auto repair—to your communications system to help your team respond quicker to customer requests. Read more...

Strata CIX from Toshiba

Toshiba's commitment to be at the forefront of Telecommunications and IP Telephony Solutions has seen the emergence of state of the art digital and IP Solutions. Toshiba have used the knowledge gained from decades of experience in both Telecommunications and IT to create a seamless converged PBX and VoIP solutions, making it possible to use your private IP and Internet connection for both voice and data communications. Read more...


Services Overview

UIG can offer a design, solution, service or product regardless of a client's requirements relating to size, location or complexity.

Contact Us

UIG operates nationally and can be contacted as per the details below:

Phone:03 9975 8600
Fax:03 9975 8686